We aim to dispatch all orders within 24 hours from Monday to Friday excluding national and festive holidays.

The delivery time can vary depending on the number of orders we receive due to sale or discounted periods. Urbancode cannot control if increased demand. If your delivery takes longer than expected please contact us at

If more than one item has been ordered, we reserve the right to deliver each item separately. We cannot accept responsibility or liability for any delay caused by the actions or omissions of any third party.

Deliveries outside of the United Kingdom may incur custom duties and/or VAT charges which are to be paid by the receiver. In ordering an item through to be delivered outside of the United Kingdom the customer agrees to pay any charges that may be incurred by the country’s customs authority. These charges will differ depending on the country, please contact your local customs authority for more information.

These delivery terms do not affect your statutory rights. We reserve the rights for updates of the information on without further notice.